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19 Replies

  • corpsey_lovely's avatar
    corpsey_lovely
    New Traveler
    2 years ago

    @EA_Illium I did just attempt those and they didn't help. The full error message I get is "Windows cannot find 'C:\Program Files\Electronic Arts\EA Desktop\EADesktop\EALauncher.exe'. Make sure you typed the the name correctly, and then try again." Every time i look for it only the old version comes up which is classed as a word document. the launcher is the only file that I'm missing since the update.

  • corpsey_lovely's avatar
    corpsey_lovely
    New Traveler
    2 years ago

    It was one of the first things I tried. I deleted and reinstalled the VC++ files a few times as well since then. Everytime I deleted the entire thing and reinstall it just tells me that windows can't find the EALauncher.exe File so I'm not sure what to do with it anymore.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @corpsey_lovely 

    Apologies for the delay, have you tested a new user or admin account to see if you can install and launch the EA app? 

    If so we may want to uninstall it from your account using something like Revo uninstaller and verifying all files have been deleted, then restarting your device and trying to install once more to see if the issue persists. 

  • corpsey_lovely's avatar
    corpsey_lovely
    New Traveler
    2 years ago

    I finally managed to get a second admin account on it and it is still coming up as having been installed and then missing the launcher file.

  • IshanSS2023's avatar
    IshanSS2023
    2 years ago

    i am having the same issue when i try to launch it did you fid a solution

  • olgailona's avatar
    olgailona
    2 years ago

    yea i have the same problem too and i get the same message. uninstalling does not help and even the revo uninstaller says that it can't find the file. idk what to doooo

  • einsteincaesar6's avatar
    einsteincaesar6
    2 years ago

    I'm missing the EA App Launcher too and all the .exe related to EA after updating the EA App. So I'm not the only one for this.

  • jennie77au's avatar
    jennie77au
    2 years ago

    And I thought it was just me who couldn't find the .exe files! 

  • fde576a24ff239c's avatar
    fde576a24ff239c
    9 months ago

    hi! someone actually got any real help, bc im panicking rn and i have the same issue

  • roxanne19851997's avatar
    roxanne19851997
    9 months ago

    I think somehow the launcher is being duplicated. I was having the same issue. I just kept getting that stupid error that it can't find the launcher file, and my boyfriend just fixed it for me. He went to the program files of the app ( on my computer it was C:\Program Files\ Electronic Arts\EA Desktop\EA Desktop, then he clicked on EADesktop.exe and it launched. It will ask you for your EA login credentials. You just sign in. He created a short cut on my desktop to that file also. I hope this works for anyone else that tries it!

  • roxanne19851997's avatar
    roxanne19851997
    9 months ago

    I got this error code- C:\Program Files\Electronic Arts\EA Desktop\EADesktop\ EALauncher.exe'. Make sure you typed the the name correctly, and then try again." Just wanted to add that I tried uninstalling it, reinstalling it and repairing it and it didn't work before my boyfriend 'fixed' it. It doesn't make sense that it might duplicate the stupid file, but then tell you it can't be found. EA sucks lol

  • Senpai_T7's avatar
    Senpai_T7
    8 months ago

    I just moved the EA folder to my desktop and it found the launcher to repair and its working. 

  • SheriMJ's avatar
    SheriMJ
    New Rookie
    8 months ago

    Well,... I'm going to try that. In that specific folder I only have EADesktop.exe.old and EALauncher.exe.old
    I'm going to make a copy of each and rename the copies without the .old and see if that works.
    Yesterday I played without any problems. And now it's gone......

    In the main desktop folder I also have a folder named outdated desktop. Both the EADesktop AND the outdated EA desktop folders are from yesterday.

    ETA:

    Well.... unfortunately that didn't work ☹️ Nothing happens when I double click on either of the files. Also, when I try to start TS4_Launcher_x64.exe nothing happens either....

  • SheriMJ's avatar
    SheriMJ
    New Rookie
    8 months ago

    ETA in addition to my earlier message (can't edit, because I then need to fill out a complete form for some reason):
    Re-installing the EA app DID do the trick for me. I can now load everything without a hitch again!

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