REDEEM CODE on EA app is not working
Hello, I cannot redeem a product by code. In EA app then I click on "REDEEM CODE" button it looks like the app is trying to start to load something but no field to enter the code etc shows up. there...
Forum Discussion
I have the same issue and "symptoms".
I decided to play around, ctrl+v my code in and press enter and it actually then started loading.... something... again but got stuck on the new loading screen until it gave me the bug: "We had some trouble processing your request... Try again a little later. [ref. #timeout]
It definitely seems like some sort of UI bug where it fails to show an overlay screen. Very sad that they are not allowing us to redeem our products by having a bug like this.
A fix for now: Go to your account EA Account page from here. (click on your username at the very top of the page). From there you can also redeem a code and that worked for me.
@karlkarl93 Thank you, it worked for me on website.
