Forum Discussion
ANTEJKIGNEN
2 years agoSeasoned Novice
Had the same problem, I found this and it worked!
- Top left in the EA app, click the three lines
- Click 'Go Offline'
- Wait for it to disconnect
- Click the three lines again and click 'Go Online' (I restarted app)
- Wait for it to reconnect
- The products should now show as 'download'
I really hope this works for you too!
2 years ago
@ANTEJKIGNEN Any advise because it is not working for me...
- EA_Leeuw2 years ago
Community Manager
Hi all,
If it's about Newly Purchased The Sims 4 DLCs not appearing in the EA app, please report it here 👉 link.
If it is about other Newly Purchased Games/DLCs Not Showing in EA app Library Since Nov. 24, 2023, please report it here 👉 link.
If it is about other Previously Owned Games/DLCs Missing from EA app Library Since Nov. 15, 2023, please report it here 👉 link.Thank you.
I will close this thread.