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tswarbrick's avatar
tswarbrick
New Traveler
8 months ago
Solved

Server error. We could not process this Gallery request.

Sul sul!

I’m a builder. I love building Sim homes, lots, families, etc. Since the Sims 4 update on March 20 I cannot save to the Gallery or my library. 

I receive this message [see attached]:

“Server error. We could not process this Gallery request.”

My game is vanilla. No mods. No CC. I’ve repaired my game. I’ve signed out of the EA app, rebooted my wifi and signed back in. Nothing is working. This does not seem to be on my end. 

EA please fix this!

Thank you.

 

updates
  • EA_Solaire's avatar
    EA_Solaire
    8 months ago

    Hi tswarbrick​ 

    This issue is being tracked in the open report here. Please be sure to add your information into this current thread to help us further track and review this. Thanks!

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi tswarbrick​ 

    This issue is being tracked in the open report here. Please be sure to add your information into this current thread to help us further track and review this. Thanks!

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