Forum Discussion
EA_Cade
The Sims Team
3 years agoHey all,
We're looking into this issue at the moment, if you're currently getting the error where certain DLC is not installing, could you provide the following information please to assist us:
- Your EA ID
- What content is not installing
- An EA Error Report ID Number
Thanks!
3 years ago
Happy to provide info if it means EA will help me and everyone else on this thread
You asked for the following. My info is bolded next to the requested information below.
- Your EA ID -- My EA ID is BANANABANSHEES
- What content is not installing SIMS 3 PETS IS NOT INSTALLING
- An EA Error Report ID Number
5da83765-44a4-4b59-b718-ecf9bf599e9a
Please provide assistance on how to resolve the game, rather than a new parallel support system to contact. I have been getting the run-around from EA support for weeks.