Sims 3 expansion won't download
We are having this problem in February 2023 - with only the Pets and Into the Future Add-ons. SIms3 base game plus 9 other add-ons install correctly, just not Pets and Into the Future. We've be...
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EA_Cade
The Sims Team
The Sims TeamHey all,
We're looking into this issue at the moment, if you're currently getting the error where certain DLC is not installing, could you provide the following information please to assist us:
- Your EA ID
- What content is not installing
- An EA Error Report ID Number
Thanks!
@EA_Cade Ea ID: Wickedmama23
Sims 3 expansions showtime, university life, island paradise, and into the future
EA error report: 1e3260a0-c36c-4947-9dcc-6dea5c217486
Sims 3 expansions showtime, university life, island paradise, and into the future
EA error report: 1e3260a0-c36c-4947-9dcc-6dea5c217486
I am now having the same download error on University Life, Into the Future, Island Paradise, and The movie stuff pack. Everything else downloads and installs just fine. It's extremely frustrating as I paid a great deal of money for all of these games thru EA. They need to fix this, I have done all troubleshooting I can on my end, even going as far as removing all files using the reg editor. It's definitely an issue on their end, not ours and I hope they address this soon.
Same problem with the same packs, here! And not a word from them about a solution...
Hi, guys!
I hope everyone is doing well.
I was finally able to fix the problems with all the add-ons I wasn't being able to install via EA App for all my games including The Sims 3 and The Sims 4 - here to share with you the step-by-step. Note: The EA App is broken. Until EA fixes it we will have to use whatever is left of Origin to do what EA App cannot.
- Uninstall all the games and EA App and Origin - if you have them installed;
- Restart your PC;
- Download and install The EA App and Origin again;
- Install all the games you want to install via EA App - leave The Sims 3 for last - put first any other game to download and then The Sims 3;
- You probably won't be able to download some add-ons from The Sims 3 and it's okay;
- Close the EA App and open Origin and login into your account;
- Origin should immediately start to repair every game you installed via EA App and also download all the add-ons EA App wasn't able to - if Origin does not start this process automatically quit Origin, open EA App, quit EA App again and open Origin again - this should do the trick;
- Wait for Origin to repair and/or download everything that is missing, then quit Origin, open EA App and repair all your games with EA App;
- Open your games and "voilá" you should be able to play all your games with all its add-ons and no issues.
For those who try this step-by-step let me know if it works with you as it did with me.
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