Forum Discussion
I have the same problem, the download button doesn't exist even though it says I own the pack. But for me it is the University Life pack
- 2 years ago
The EA app updated itself today on my computer and then I actually could download all my expansions! This last week I have uninstalled and reinstalled the app several times and followed the steps the support gave me, and nothing changed. But after todays update it worked, so I hope that EA fixed the problem for everyone.
- 2 years ago
Unfortunately my app does not show as needing to be updated and it still won't download the four packs.
The install by Origin did not work for me so I am stuck without them.
Makes me very reluctant to purchase anything else from EA because what is the point if I can't actually download things I have bought and paid for.
I am absolutely disgusted with their lack of response to what is clearly a problem for many users.
- 2 years ago
While searching the forums for any other solution to this I came across another thread in the Sims 3 forum about it which had a different Origin solution, which does not involve messing with the codes. And this one actually worked.
I reinstalled that old version of Origin again and this time checked the box for update Origin and games automatically. Then I just let it run for a few hours while the Origin window said to go use the app to continue. Then I shut it down and went to the EA app and the four packs that had not downloaded were all installed, having downloaded in the background via Origin.
Worth a try for those who found that the Origin fix where you mess with the code is not working.