Forum Discussion
EA_Cade
The Sims Team
2 years agoHi @tulipcrusher,
Took a look through your cases with EA Help, can you confirm that you've checked the following areas to download your DLC?
After registering the CD key on https://store.thesims3.com/ navigate to Store > My Store Account > Purchase History and look for a download link.
Sometimes you can also find the download via the direct link for the DLC, like this one for Dragon Valley.
2 years ago
yes i've looked everywhere, i've tried downloading it multiple times but it says i own it and when i use the code to register it (which i thought it would already be registered if i bought it through the ea app). and when i login on the sims 3 store, it says i have to buy it all over again.