sims 3 help
is anyone even available at EA support rn???
Forum Discussion
@tulipcrusher Just to be clear (and since it's the weekend and you might not get a response from a community manager for a couple of days), when you sign into the Store and go to this page:
https://store.thesims3.com/dragonvalley.html?categoryId=12642
You see a Buy Now button, not a Download button? And if you open Store > My Store Account > Purchase History, does the purchase history load, and if so, is Dragon Valley there or not?
Finally, please click My Page and scroll down a bit, then look for your owned packs and worlds on the left. Let me know whether the Dragon Valley icon is lit up or grayed out.
Once I get home I can send the screenshots that I have saved. But yes, it is very frustrating considering it has been saying that for over a year.
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