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voidrathoodmouse's avatar
voidrathoodmouse
Seasoned Newcomer
1 month ago
Solved

Sims 4 - "unavailable for purchase" error

I can''t download the mac version of sims 4 on my macbook air. I go to the EA website, click download for mac, then continue to checkout, login to my EA account and then it takes me back to the 'cont...
purchase issue
  • EA_Solaire's avatar
    EA_Solaire
    5 days ago

    Hi all,

    This issue should now be resolved- please try adding The Sims 4 to your account again now, let me know if you're still having issues.

    Thank you! 

Borrizy's avatar
Borrizy
Seasoned Newcomer
11 days ago

Sims 4 shows “Not available for purchase” on the EA App and website. I’m in NZ on Mac (fully updated). I’ve cleared cache, reinstalled the EA App, restarted, logged out/in, and checked region settings SEVERAL times. Other games download fine.

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