Sims 4 bundle packs not downloading on ea play desktop after buying
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.85.203.1030
What expansions, game packs, and stuff packs do you have installed? SEASONS VAMPIRE LAUNDRY DAY
Steps: How can we find the bug ourselves? I bought the bundle through ea play desktop and the games have not downloaded into my sims 4. My membership is through the xbox games pass i do not use origin
What happens when the bug occurs? when i load the sims 4 game and then hover over my packs it says 'download to use' but there is no download button
What do you expect to see? the 3 packs downloaded into the sims 4 base game
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
My order history says fullfilled but the packs have still not downloaded