Sims 4 has failed to launch for some weeks now. I've uninstalled and redownloaded multiple times, repaired multiple times, as well as moved folders around and nothing seems to have worked. I've attached the error message I get when I try to launch.
edited title for visibility. -puzzlezaddict
I didn't have this issue until I updated today, but now I'm having a similar issue where the game cannot stay open for more than 5-10 minutes and I do not have any mods installed.
looks like a lot of people are having similar issues with the sims 4. i am able to open it buy it just stays on a blue screen and i cannot do anything else with my computer until i reset it each time :(
I've tried everything too. I even wiped my PC and reinstalled windows. Still getting this error.
I've done every help suggestion I could find over the last two months. I even reformatted my PC and wiped it clean to start over. Still getting the error. I'm so upset. I hope it resolves soon.
Hello! I have looked through all the help articles I could and also opened a ticket to live chat with a support agent and none of it has helped to resolve my issue. I have restarted, repaired, and reinstalled both the EA Launcher and The Sims 4. I cleared the EA Launcher's cache and updated my drivers. I removed all of my mods. Nothing has worked. This problem has been ongoing since the 10th which makes me believe it is related to the new patch (I did not purchase the new DLC yet but I have purchased a great deal of DLC in the past which is part of why I'm so upset about this).
Has anyone else had this problem? If so, have you resolved it somehow yet?
its been happening for over a month now, whats going on?
I did visit Ea and spoke to customer care but still no fix and even saw a thread from 5 years ago with someone having the same problem and still no fix.
Dear sesaline08.
U can visit EAhelp.com for guidance..
Best of luck..
I have uninstalled and reinstalled the game. I have cleared the ea cache. I have repaired the game. I have removed mods and done clean user trick. I have uninstalled ea and re installed. Everything is up to date. I made a report with ea customer service. I included the dxdiag thing. I was told issue would be reported as potential bug. My issue is that all of a sudden, the sims 4 won't launch. It goes to splash screen then crashes and I get an error saying "The sims 4 has failed to launch problem is on our end try again later" or something along those lines. It has been over a week, and I have the same issue. I'm trying to participate in the event, but my game won't launch
I tried this, a few times actually, and my game still won't launch, at all.
