Forum Discussion
Every time I open the EA app I have to re-download the Sims 4 and ALL expansion/stuff packs. This takes HOURS. I have to wait for it all to download before I can play and by the time this happens I can't be bothered to even play. But if I close it then I go back another day and have to start the process all over again.
Anyone else having this problem? How do I fix it?
Thanks
@xEmma13x Is the Sims 4 data actually gone, or does the EA App simply not recognize it? Please check the next time this happens. Unless you changed the default install location, the game's program files are probably in one of these places:
C:\Program Files\Electronic Arts\The Sims 4
C:\Program Files (x86)\Orign Games\The Sims 4
If the Sims 4 folder is present, open the Game folder inside (if it exists), and the Bin folder inside that, and let me know whether you see TS4_x64. Please also let me know what antivirus you use, if any.
- 3 years ago@puzzlezaddict Hi. Sorry it's taken me a while to reply. I've been away and I keep putting off playing the sims because of this problem. I've just opened the EA app and again am now having to wait for all my games to redownload. So far when I open them my game saves are all there again. What do I need to do? Will repairing even help? If I need to lose all my games to fix this I'm willing to. It'll be annoying but not as annoying as waiting 2 to 3 hours every time I want to play the sims.
I use AVG but only the free version. - 3 years ago@puzzlezaddict Sorry to add. I'm not very computer savvy but when I search my computer for TS4_x64 it doesn't come up with anything?
- puzzlezaddict3 years agoHero+
@xEmma13x If there's no TS4_x64, that means Sims 4 isn't installed right now. Please let the EA App install it again and then see whether you can play.