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CoralNinja_69's avatar
CoralNinja_69
3 years ago

Sims 4 not updating on EA App with the 31 January 2023 update

Hi!  My game has not even tried to run the update that came out on 31 January 2023.  I have tried the following already, with no success:  1. Clearing the cache of the EA App 2. Repairing the gam...
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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there @CoralNinja_69,

Are you seeing any error messages when you try to install the update? 

  • CoralNinja_69's avatar
    CoralNinja_69
    3 years ago

    No, the update does not even initiate, its like my game thinks there is no update to run.... 

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @CoralNinja_69 

      Could you please grab a screenshot from the main menu of The Sims showing me which game version you're currently running?

      • CoralNinja_69's avatar
        CoralNinja_69
        3 years ago

        HI, it is showing version 1.95.207.1030. 

        I see now that I have the medical wearables, which is obviously indicating that I do in fact have the latest update, but what is weird is, the update did not physically run that I am aware of, and my Mods never disabled.... did not even think that is possible! Which is why I thought the update never run... this is so weird! 

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