Forum Discussion

HelaShade's avatar
HelaShade
2 years ago
Solved

Sims 4 Sale Not Working

None of the Sims 4 packs on sale seem to be on sale when it asks me for my credit card charge and asks for $39.99 instead of $19.99. I'm not willing to hit the submit button and be charged when it's ...
bug
mac
pc
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @HelaShade 

    This sale just expired as of 10AM PDT this morning. Please check the EA app store directly instead of the in-game store for the current pricing. If your in-game store is still reflecting the sale prices from earlier today, try clearing the cache for the EA app and running a repair for The Sims 4. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @HelaShade 

This sale just expired as of 10AM PDT this morning. Please check the EA app store directly instead of the in-game store for the current pricing. If your in-game store is still reflecting the sale prices from earlier today, try clearing the cache for the EA app and running a repair for The Sims 4. 

  • HelaShade's avatar
    HelaShade
    2 years ago

    Thank you for letting me know. I wouldn't have thought to check Ea App store versus the in-game store since I hardly use this app and haven't in a while. Appreciate the prompt response. Have a good one.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,854 PostsLatest Activity: 29 minutes ago