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TheWinterCrowe's avatar
TheWinterCrowe
2 years ago
Solved

Sims 4 stuck in Patch-Verify-Repeat loop

Hello, I have The Sims 4 through Steam, just the base game and some content deemed "Digital Deluxe" as well as the latest free Pet Stuff update. I have no mods and no custom content.  Starting yester...
bug
mac
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @TheWinterCrowe  Can you repair the game in Steam?  Right-click the Sims 4 tile in your game library and select > Properties > Local files > Verify integrity of the game files to try.

    If that doesn't help, the fastest way to fix this is to uninstall and reinstall Sims 4, through Steam if you own any content there.  You'll get a fresh copy of the fully-updated game.

    Your saves and other user files are, or were, in Documents > Electronic Arts > The Sims 4.  You can restore them later, but for now, I'd suggest making a backup copy just to have one on hand.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@TheWinterCrowe  Can you repair the game in Steam?  Right-click the Sims 4 tile in your game library and select > Properties > Local files > Verify integrity of the game files to try.

If that doesn't help, the fastest way to fix this is to uninstall and reinstall Sims 4, through Steam if you own any content there.  You'll get a fresh copy of the fully-updated game.

Your saves and other user files are, or were, in Documents > Electronic Arts > The Sims 4.  You can restore them later, but for now, I'd suggest making a backup copy just to have one on hand.

  • TheWinterCrowe's avatar
    TheWinterCrowe
    2 years ago

    Thank you so much! I tried the repair option in Steam, and while it did identify one file as corrupted, it wasn't able to resolve it, so I moved on to uninstalling and reinstalling, and that worked! Somehow, it even kept my Sims data as well? I guess there's some cloud function or something I wasn't aware of? Anyway, I hadn't thought of uninstalling as a solution, so thank you so much!

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      2 years ago

      @TheWinterCrowe  You're very welcome.  As for the saves and other user data, all of it is stored in Documents > Electronic Arts > The Sims 4, within various subfolders.  This Sims 4 folder doesn't get deleted when you uninstall the game itself.  But it's best to make a backup of this folder, or at least the saves and Tray folders, every once in a while.  You never know when you'll run into computer problems that affect your data.

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