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That could indicate that the issue is not with the account or password @SHBR1111.
Please try the following steps:
- Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
- Make sure that Origin is up-to-date - you can download it here.
- Make sure Time/Date is correctly set on the PC.
- Reset Internet Explorer Settings (even if you don't use IE, Origin does).
- Untick the options in the LAN Settings.
- Clear Origin Cache Data.
- Reset the Windows Host File.
- Reboot your computer.
- Flush DNS.
If that doesn't fix the issue, please perform a malware scan on your system and try again.
Thank you to the person who posted the link to an origin that did not direct me to EA app only. The reason I tried to get a fresh install of origin in the first place, is because ALL of my Sims 3 expansion packs were missing on origin. And they're Sill missing and wont update. It seems I may have my sims 4 games back, but I wont know until I try to play. I feel robbed at every turn by this, and how long before origin and my sims 4 games also don't work, again ? Only the people on the forums are Ever helpful ! EA help is useless. It's not right to treat people this way !
- 3 years ago@CloeGreen I gave up, I did everything in this forum. I just want to play sims 4 lol.
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