Squadrons wont download on PC ...says preparing

Question

Squadrons wont install......say preparing and does not download. Other games from the EA app no problem.

Don't know if this could be the issue, but i purchased the game a year ago from origin and it would not run on my PC, i was refunded the purchase price.. I have since upgraded to a nice system and the game is now available on Game Pass. Is there a possibility my account at orgin was flagged for the refund and it wont let me download it?

Also I have read just about every thread and have reinstalled, opened ports, etc. Don't know how to fix the issue and would love to play this on VR.

Also i can download it on xbox no problem...

Thoughts?

ea_shepard · Answer

@slinkaaay&nbsp;Hey, if the game is refunded through the normal refund policy, nothing happens to your account. We do have a larger thread on this here&nbsp;that you may want to check out. If this link doesn't help, what I would suggest is to contact live support to have them take a look at the account and see if there are any issues with the games that were or are on there. The other thread has a lot of steps in it that have helped other players.

This will save you a lot of time by having them look at it first.

You can contact our live support at help.ea.com. To request a chat or open a case through email:

Select your product
Then select Platform
Manage my Account
Chose the appropriate option

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Squadrons wont download on PC ...says preparing

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