already uninstall twice&do all support suggestion

Hey @GEZDAUN can you try installing the most up to date version of VC++ to see if it helps. You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads You need to install both of the following: vcredist_x86_vs2015 (for 32bit Windows version) vcredist_x64_vs2015 (for 64bit Windows version) If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin). Darko

Forum Discussion

GEZDAUN

5 years ago

Solved

STAR WARS BATTLEFRONT II . ERROR 0xc000007b

already uninstall twice&do all support suggestion

bug

mac

EA_Darko
5 years ago
Hey @GEZDAUN can you try installing the most up to date version of VC++ to see if it helps.

You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

You need to install both of the following:

vcredist_x86_vs2015 (for 32bit Windows version)

vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

Darko

47 Replies

EA_Darko
Community Manager
2 years ago
Did you try it just now @akaReXo?

Darko
akaReXo
2 years ago
@EA_Darko Yes, and it didnt work as i expected
EA_Darko
Community Manager
2 years ago
In 30 seconds @decimal4000 you were able to create a new Windows Admin account, test the game and respond back to me.

If you are not willing to try the steps I suggest please do not lie about doing so and just say so.

Darko
akaReXo
2 years ago
@EA_Darko yes i did, i went to settings, account create a new member family. I put the email, so i switched to that account. I double clicked battlefront 2 and same error
EA_Darko
Community Manager
2 years ago
It's not possible to create a new account, launch the game and then respond back on AQH in under 30 seconds @akaReXo.

Please do the troubleshooting as suggested and if the issue continues when you do this then you may need to look into reinstalling your OS as this is a Windows error and not an EA one.

Darko
akaReXo
2 years ago
@EA_Darko Believe or not I did it, but you seem to be useless like the EA support. Bye Bye!
EA_Darko
Community Manager
2 years ago
If you cannot post without being rude and abusive @akaReXo then we'd asl that you not post.

Darko