Forum Discussion

RetroDavidNXS's avatar
RetroDavidNXS
4 years ago

Star Wars Jedi Fallen Order won't launch from EA Desktop PC

I have EA Play on PC with my Xbox Game Pass membership, but for some reason, when I try to open Star Wars Jedi Fallen Order from EA Desktop, it just stays stuck on this screen shown in the png file r...
bug
mac
pc
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago

Hey, @RetroDavidNXS  can you try a clean boot to see if any programs are messing with JFO and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. 🙂

 

/Atic

  • RetroDavidNXS's avatar
    RetroDavidNXS
    4 years ago

    @EA_Atic I've tried doing a clean boot, and also clearing app cache, but it's not working. The file below shows the dxdiag information.

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      4 years ago
      @RetroDavidNXS What GPU do you have and have you tried reinstalling the drivers for it?

      /Atic

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