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Unless I'm missing something, all this did was uninstall EA Desktop, reinstall it, and then initiate the download through EA Desktop exactly like before. No, this did not change anything.
Just initiated the download (this time I clicked 'Install' in the Xbox app, which opened EA Desktop to initialize installation) at 1:15pm, and it failed the exact same way as before.
@Poxleitnerr
The workaround we advised is to uninstall and re-install it through the Xbox app. If that's not working, can you try adjusting your UAC settings on your PC to be less restrictive? We've seen that work for others players in these forums.
If that doesn't do the trick, let's try a Clean Boot. Once completed, immediately launch EA Desktop as Administrator.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- 5 years ago
UAC reduction made no change. Clean boot setup made it worse. EA Desktop won't start. I get "Something went wrong and the service failed to start. Try again in a minute." I setup Clean Boot per your instruction, rebooted, launched EA Desktop immediately upon Windows startup.
I also tried installing Squadrons from the Xbox app while in this state, but it gives unknown errors.
- 5 years ago
I still have Origin installed as well. Should that be removed?
Edit - Nope, doesn't matter. Origin uninstalled, symptom unchanged.
Just to test, I started installing, and got active downloading status on (but cancelled before any amount of downloading happened) : FIFA '21, Madden '21, Jedi Fallen Order, and Battlefield V (I'm actually letting that one install the whole way).
- EA_Blueberry5 years ago
Community Manager
@Poxleitnerr
Can you let me know if this fixes it for you?
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