My EA keeps repeatedly crashing whenever I open the EA app or launch Battlefront 2 from Steam. I have uninstalled and reinstalled both the app and game. I have run the EA updater and the EA app recovery. First it gave me issues such as I'm not entitled to the language that is installed. Now I can't even open the app on its own, and when I launch a game through steam it is stuck on the starting game loading bar and then it crashes after 5 seconds.
Community ManagerHey there, I'm really sorry to hear that you're unable to launch your games through the EA app.
I see that you posted this a few weeks ago, and I want to check with you if you're still having any issues. In case you are, can you please let us know which game version you've purchased, what the language is on your system, and the region you're playing from?
Also, have you tried to launch a different EA game to see if you get the same error message?
I do not know which thread to post beneath, today I loaded up my laptop and tried loading Sims 4 without connecting to the internet, it would not open and said the EA app could not find my info. So I connected to the internet, opened the EA App and it crashed and froze my entire screen, had to restart. Upon restarting, a black window popped up saying the EA App had crashed and needed to Manually Update, another black window popped up and a bunch of running went on, then it asked me if I gave my permission to Let the EA App change data on my computer, I selected Yes. I had to Restart my Laptop again. Upon Restarting It said something had gone wrong and the EA App needed to Manually update again... Then the black window popped up again and it said EA App has already been updated, closing window in 3..2..1.. The EA App will not open, The Sims 4 will not open, whether I am connected to the internet or not. I have only logged on once in the last month, but the last time I did, everything opened and operated completely fine. Is there ongoing issues? Or any way to Fix this?
Community ManagerHi StarryEyedMuse,
Sorry to hear you’re having trouble launching the EA app. It looks like there might be an issue with your current installation. Could you try completely uninstalling the app, then downloading the installer again and doing a fresh install?
Let us know how that goes,
Community ManagerHi StarryEyedMuse, I'm just checking to see if you managed to complete the steps I suggested in my previous post. Let us know if you still need any help.
