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@Poxleitnerr
The workaround we advised is to uninstall and re-install it through the Xbox app. If that's not working, can you try adjusting your UAC settings on your PC to be less restrictive? We've seen that work for others players in these forums.
If that doesn't do the trick, let's try a Clean Boot. Once completed, immediately launch EA Desktop as Administrator.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
UAC reduction made no change. Clean boot setup made it worse. EA Desktop won't start. I get "Something went wrong and the service failed to start. Try again in a minute." I setup Clean Boot per your instruction, rebooted, launched EA Desktop immediately upon Windows startup.
I also tried installing Squadrons from the Xbox app while in this state, but it gives unknown errors.
- 5 years ago
I still have Origin installed as well. Should that be removed?
Edit - Nope, doesn't matter. Origin uninstalled, symptom unchanged.
Just to test, I started installing, and got active downloading status on (but cancelled before any amount of downloading happened) : FIFA '21, Madden '21, Jedi Fallen Order, and Battlefield V (I'm actually letting that one install the whole way).
- EA_Blueberry5 years ago
Community Manager
@Poxleitnerr
Can you let me know if this fixes it for you?- 5 years ago
I closed the EA Desktop app while it was downloading BFV, and now it's wedged mid-download. I can't cancel it or pause. Used app recovery and it crashed...
Launched it again, crashed again. Launched it AGAIN, it let me login. Downloading Squadrons gives the same error.
Edit: I wasn't specific enough: I closed the Xbox app and attempted the steps from the link. Then the above happened.
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