MAKE SURE THE GAME IS INSTALLED IN THE SAME DRIVE AS THE EA APP.
I've had the same problem with both DA2 and Inquisition when trying to install through Steam. I was ready to give up, read EVERY post out there about this problem that EA has NOT bothered to solve all these years.Then the last thing I tried was to install the game in the same drive as the install directory of the EA App. Not the same folder, just the same drive.
I have two hard drives in my PC and I always installed the new game to the other one because it had more space but it seems like the launcher couldn't find it like that.
Sorry if that's another false hope but it's the only thing that worked for me, I was really one failure away from refund and piratebay.
Unfortunately that isn't going to work for anybody who cannot do so due to small drive issues. Since there is no option to change the installation path of the app, it automatically goes to my primary drive. Steam and ALL games (including other DRM services) are installed on the other drive. There isn't enough space to put DAI on my primary drive. So I guess everyone in my position is screwed until EA decides to start giving a crap about their customers.
I managed to make space for DAI on my primary drive. That didn't work either. It shuts the app down, restarts it, then does nothing. In the Steam window it just goes back to the green play button. No error message, no log. This has been going on for the entirety of the EA app's existence. Can we at least get someone from EA to respond that they acknowledge their program is a failure and that they're going to work on it? By failure I mean that it does not work properly for everyone who follows all steps to ensure proper functionality. It's broken. Fix it. Or give people their money back if you're unwilling to make it so we can play the games we paid money for.
@Wulfypants42 did you try the way I got it to launch?
"I installed DA:I under a non-default directory of C:\Program Files\Electronic Arts\EA Games (don't know if this is necessary, but as I did it as a part of the fixes I tried, I'm including it here). Then I launched EA app as an administrator. After it had started, I put it to offline - mode (left upper corner, you can select offline from there). Then, I started DA:I from desktop icon as administrator. And it started! Of course it was in offline mode so no connection to DA Servers, or Dragon Age Keep, which was annoying, as I like to play with different world states. So I minimized DA:I -window and went to EA App, and put it back to online -mode. After this, I maximized DA:I -window and selected to connect to Dragon Age Servers, and it worked."
@Cornyrose276 Didn't work for me.
