@EA_Shepard
I've been having this problem since the update to the EA Launcher.
my game is downloaded in the default Steam Directory (Steam/steamapps/Common)
I launch through Steam and EA Launcher to the same result; EA opens if its not already, asks me for administrator privileges (I set that while trying to fix). I approve. EA then closes. Wait a few seconds, EA then reopens. Game never launched.
I have redownloaded DA:I 3 times, even using solely the EA app to bypass Steam entirely. Completely Reinstalled EA app. Fresh Boot of my PC. The works.
Nothing seems to fix it
Community Manager@F4celessK1ng Is Steam, the EA App, and the game all installed on the same drive? Do you have more than one? I have an SSD for Windows and an HDD for everything else.
By what you said it sounds like a permission issue somewhere. Did you disable your antivirus, and add exceptions for the game into the firewall?
Sometimes permission like UAC Controls within Windows or that Window permissions pop-up happens when Windows is locked down prevents it. Especially if the game is closing down.
Can you attach a DxDiag for me?
@EA_Shepard
I have 2 drives, C: is an SSD for Windows and other programs plus some games i want to run faster. D: is an HDD for the more general stuff
the EA App is currently installed to my C: drive, Steam to my D: drive. I've had DA:I installed to both drives while trying to troubleshoot (currently in the D: drive)
The only Antivirus I have atm is Windows Defender, and I disabled it for this, though I never specifically added an exception.
Community Manager@F4celessK1ng Can you uninstall the EA App from C: and reinstall and default it to D: same location?
@EA_Shepard Just reinstalled EA App to the same drive, no change in result I'm afraid
EDIT: wait, seems we can't change the install location of the EA App? Just where games install to, an interesting design choice.
This is the exact same thing others, including myself, have described. This has nothing to do with permissions being locked down or incorrectly set up. This is what happens when you run a program as administrator, which is what you folks have suggested several times. I find it hard to believe that you wouldn't be aware of this. Can you just tell us if ANYTHING is being done to look into fixing the problem?
Community Manager@Wulfypants42 The team is aware of it yes. What they are doing specifically we cannot say. What is being updated is up to the development teams for the games, so when there is an update they let everyone else know and then we let you know.
Thank you for your reply.
