Forum Discussion

PriestWiz's avatar
3 years ago

Temporarily lost connection when logging in to the EA App

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Can't log in
When did this happen? (dd.mm.yy hh:mm) 10.12.2022
Summarize your bug When I launch the EA App I get an error saying Temporarily lost connection. I've added the launcher to my firewall, I've tried reinstalling the app and I've tried restarting my PC.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? launch the app
What happens when the bug occurs? can't log in
What do you expect to see? being able to play the games I BOUGHT and OWN



When installing the EA App I can't choose where it's installed, it'll always install in the default folder.

After waiting for a few minutes after launching the app, the error messages turns into the second screen, which still doesn't allow me to sign in. 

18 Replies

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,847 PostsLatest Activity: 6 hours ago