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ladyeimer's avatar
ladyeimer
New Traveler
2 years ago

The EA App memory use seems too high (at least during idle)

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 27.02.24 09:26
Summarize your bug The EA App memory use at least on my machine is extreme. It spawns processes in far excess of 1GB - mind you, just to launch, not to browse any store page whatsoever, just to start a game. This means on a 16GB RAM machine, which is still a very common configuration (and I imagine many Sims players might even work with 8GB RAM), an excess of 6% of total system memory is just used to display an EA logo in the systray. Telegram for comparison uses 100MB and is a fully fledged messenger, that's one tenth(!) of the amount while it actually does something and not just sit idle. Even the already bloated Steam needs only a third of this extreme amount. I understand browsing actual store web pages for games might quickly gobble up memory as for how badly the web works these days. But for just launching the main UI without interacting with it, this is rather shocking.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Launch EA App
What happens when the bug occurs? Extreme memory use that may even prevent you from launching a game because EA App is prone to crashing probably due to its memory waste.
What do you expect to see? EA App uses something normal like 200-300MB when idle. There are many indie games with tons of gameplay that use less than what EA App uses just to launch.

(thanks so much to @puzzlezaddict for moving this here!! you're awesome)

3 Replies

  • @ladyeimer  There are two main reasons a bug report might not submit.  The first is that nothing is written in the comment section below the bug template.  This can be solved by writing anything at all, for example "nothing further" if you don't have anything to add.

    The other common reason is that the language AHQ is currently using doesn't match the language of the bug forum in question.  So switch the language at the top of the screen to match the bug forum.

  • ladyeimer's avatar
    ladyeimer
    New Traveler
    2 years ago

    The "Submit" button when clicked just got stuck pressed down with no error in the input form shown that I could see. Maybe you could move the bug report over? I pasted in what the autosave stored, so this is what the bug form normally would output.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @ladyeimer  I've moved over this thread.  I'd suggest editing the title for better visibility for the original issue.

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