The FC 26 I bought on Steam not show in my ea library

The game is still several weeks from release. Most likely, it'll show up before then.

yes I try to clear the cache every day

Try clearing the cache for the EA App with these instructions.

Yes, I log in to the purchased account. The game was in my library before. Then it disappeared

Can you confirm you're logging into the same account that the game was purchased on?

I bought it on July 27 and tried everything

When did you purchase the game? You may need to wait a bit for it to show up. Also, did you try any of the suggestions in that article? Make sure you follow the instructions for clearing the EA App cache.

I don't know which support text to choose.

Hi there. Take a look at this article for help with missing games in the EA App. Thanks!