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fanface900's avatar
4 years ago
Solved

There's a problem with your download - Something went wrong during your download

'There's a problem with your download - Something went wrong during your download. Give us a few minutes, then try again'

Hi,

I pre-ordered the ultimate edition earlier this year.  The game is displayed as 'owned' and available for download in my EA library. 

However, I receive an error message when I try to download the game - 

'There's a problem with your download - Something went wrong during your download. Give us a few minutes, then try again'

Note that I was able to download and play the Beta version

Your assistance with solving this issue would be much appreciated

Thanks

  • EA_Kent's avatar
    EA_Kent
    4 years ago

    @fanface900 

    Thanks for following up!

    There may be something else blocking the client from starting the download. What happens if you start your PC in a Clean Boot before you try downloading BF2042? 

    You can find more info on how to set up a Clean Boot over at the EA Help website. Once you've had the chance to give that a try please let me know how it goes. Thanks! 

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