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goldenhatcher's avatar
goldenhatcher
4 years ago

There's a problem with your download

I've been having an issue where I wasn't able to download a few EPs/GPs/SPs for the Sims 3 on EA Play. So I went back and finished it on Origin, where it worked just fine. But now whenever I open EA ...
bug
mac
pc
goldenhatcher's avatar
goldenhatcher
4 years ago

I have cleared the cache at least seven different times. It was one of the first time I tried to do,

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
4 years ago
@goldenhatcher,

That's good to know at least! Do you play on PC or Mac?
  • goldenhatcher's avatar
    goldenhatcher
    4 years ago

    I'm on PC.

    I honestly even tried to uninstall and reinstall EA Play as a last resort but it just continued trying to download when I opened it up after the reinstall.

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @goldenhatcher,

      Do you have your EA app installed to the same drive as your games?
      • goldenhatcher's avatar
        goldenhatcher
        4 years ago

        I'm not quite sure what you mean.

        I can see a folder for EA Play in C:\Program Files and I cannot see a folder for Sims 3 except in my Document folder.

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