There's a problem with your download
I've been having an issue where I wasn't able to download a few EPs/GPs/SPs for the Sims 3 on EA Play. So I went back and finished it on Origin, where it worked just fine. But now whenever I open EA ...
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The thing is I finished downloading via Origin, and I can run it just fine via EA Play OR Origin. My issue is it won't stop trying to download the now-installed extra content. (I'm currently exhausted and cannot remember if it's a game pack, stuff pack or expansion pack)
I'm now partly trying to figure out how to get rid of it/actually cancel it because when I try to run the launcher it opens EA Play and it's using a lot of memory/disk trying to download it even though it keeps getting an error/it's already installed.
EA_QueenBee
Community Manager
Community Manager@goldenhatcher,
It might just be worth it to uninstall the EA app for now and play through Origin instead. I'm sorry that this has been such a negative experience, hopefully you'll be able to play via Origin without any issues.
I'll keep my eyes open for potential solutions just in case.
It might just be worth it to uninstall the EA app for now and play through Origin instead. I'm sorry that this has been such a negative experience, hopefully you'll be able to play via Origin without any issues.
I'll keep my eyes open for potential solutions just in case.
Alright. I only ended up installing EA Play due to the prompt every time I load Origin now.
It's months later and I'm being told that Origin will be unusable soon so I downloaded EA Play again.
And I'M STILL getting the error and it won't let me download the add ons and it's claiming I don't have them installed.
I even went as far to uninstall them via my settings and I noticed that it didn't show a size for them in my apps...
- @goldenhatcher Having same issues after a full win 10 reinstall.... clear an ea issue!
- @A_Bridge_2_Far For sure and EA App issue over there, I had the same issue after moving from Origin to EA App with Battlefield 2042 installed. It kept saying that I need to download the game even tho the game was already installed.
I have unistalled the game to reinstall it and I got the same error as @goldenhatcher ... This is so annoying.
If you install the game from another account it works well, so this is an account sync cache issue. Not a local, even tried to reinstall Windows 11 and didn't worked out... Currently facing the same issue, I can download my Battlefield 2042 via Origin, but everytime I try to do it on EA app it fails and throws Something went wrong with our download error. Wondering if they'll manage to fix it by the time Origin shuts down
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