Community Manager
MAC User
I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and they have worked. It is just these three. I have cleared the cache, uninstalled and reinstalled EA and the game, restarted the app, restarted my laptop, probably more stuff I don’t even remember. i tried contacting EA Support twice, they are useless. Neither case got resolved and I’m currently trying to contact them again. I paid for those extra content packs and can’t even play with them. Also it’s not a space issue on my MAC, I’ve already checked.
I've been trying to download The Sims 4 on my PC for a week now but a window keeps popping up saying "something went wrong with the download" and saying that I should try again in a few minutes? i tried reinstalling the EA app and it's still the same problem... i have plenty of free space so it isn't a space problem and i've tried downloading other games from the app and i can download them just fine so it's only a the sims 4 problem
