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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

"There's a problem with your download"/"Something went wrong" EA app Error - '24

Hey everyone, We've noticed some of you are still running into the "There's a problem with your download" or "Something went wrong" error in the EA app while downloading or installing games or DLC...
bug
mac
pc
LetsGetBusy1990's avatar
LetsGetBusy1990
Newcomer
4 months ago

When I try to download a pack, it says "There's a problem with your download. Something went wrong with your download. Please wait a few minutes and try again. Help me? Thanks!

Berryyzz's avatar
Berryyzz
Newcomer
4 months ago

it did the same for me but i kept try all the methods and it worked for me by clear cache of EA app. So How?

First Open the EA app, click the three-dash menu in the top-left corner, select Help then App Recovery and finally Clear Cache! 

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