Unable to Buy PC Games - Desktop App
I've been trying to buy over 10 games for a couple of days now. The desktop app lets me confirm my card, but never lets me actually pay for the games. Attached is a screenshot of the error page I'm r...
Forum Discussion
I've just tried again and it's still refusing to let me buy anything. The app behaves exactly the same as I've repeatedly described above and in other posts, and in other places online. I don't understand why it's proven so difficult to buy something or get any help.
EA_cuervo - please help!
EA_cuervo
Community Manager
Community ManagerHey there,
I'm really sorry to hear you've been having problems making purchases in the EA app. I see you mentioned you tried to purchase 10 items at a time. Have you tried purchasing a single product first to see if the purchase goes through?
Also, if you're having issues with a particular card, have you tried a different payment method?
You can find a troubleshooting guide for payment issues here: Troubleshooting payment issues in the EA app
I hope this helps.
