Forum Discussion

64bb3bb643def20b's avatar
64bb3bb643def20b
Newcomer
16 days ago

Unable to download or install

Unable to either download or install KOTR or Starfighter.
installation
EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
16 days ago

KeiraTheDoggo​,

so you can see the game in your game library in the EA app, and when you click to install, nothing happens? It doesn't load for even a second, no pop-up or error message?

Can you try the steps described in this article?

KeiraTheDoggo's avatar
KeiraTheDoggo
Seasoned Newcomer
16 days ago

I can't even see it in the game library.. it was an add-on for The Sims 3

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    15 days ago

    If it's an add-on, have you checked the library by going to The Sims 3 and then clicking Manage Add-Ons there? 

    Have you tried the steps I shared in my previous post in the article?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,838 PostsLatest Activity: 9 minutes ago