Forum Discussion
I forget to say this. But I already have tried :
- Restart my computer
- Reinstall Origin
- Reinstall the game
- Start with administrator or in compatibility mode
- Repair the game's file through Steam or Origin
What is happening right now :
- Start the game from Steam or Origin show the same result
- It's only happen with games from EA play
Also : I bought the EA pass through Steam's store, It's completely create new Origin account. Is it possible if I want to change it back or I need to wait till the pass ran out then buy it again in Origin instead ?
- EA_Darko4 years ago
Community Manager
Hey @N0TM0E can you try installing the most up to date version of VC++ to see if it helps.
You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
You need to install both of the following:
- vcredist_x86_vs2015 (for 32bit Windows version)
- vcredist_x64_vs2015 (for 64bit Windows version)
If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).
Darko
- 4 years ago
@EA_DarkoThanks for reply me. At least someone trying to help me.
I've tried your advice by install both x86 & x64, Also open it with adminstrator & try repair after finish the installation. The result still the same.
Do you have any other idea? or do you need any more information?