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It is a little late but i found a fix that worked for me. Go to your file explorer then OneDrive. Go to Documents then Battlefield V. Then go to settings and open "PROFSAVE_profile" in notepad. If you get an error saying that one drive isn't enabled, search OneDrive in your windows search and click the first one and it should ask you to log into your Microsoft account. once your logged in go through the steps again to open PROFSAVE_profile in notepad. When you open it in notepad, hit CTRL+F to open a search bar. Within that search bar, search Dx12Enabled. If the value is 0, put it to 1 and if the value is 1 put it to 0. i also put my EA Desktop admin permissions.
Resetting Dx12Enabled in the PROFSAVE_profile worked. Mine was set to 1 and changed it to 0. Then all Ihad to do was launch BF5 from the ea app and it actually started running. Literally so much more helpful then EA and their one solution of clearing the EA app cache.
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