Hello EA Support,
I had the EA Desktop App installed and working on my computer, but after needing to reinstall it, I now receive the following error:
Windows cannot find 'C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALauncher.exe'.
I’ve tried all the available troubleshooting steps, including reinstalling the app, but the issue persists.
Could you help me resolve this?
Thank you,
Community ManagerHey there,
To fix this, I suggest uninstalling the EA app using Ccleaner, restarting your device, and trying a fresh install again.
To delete the old files, you can try using CCleaner to clear out issues and errors.
For instructions on how to use Ccleaner to uninstall apps, click here.
While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.
Hi! I have this same issue going on right now, how were you able to resolve it?
