Unable to launch game after downloading issues
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 5627e29b-e294-48c6-ac15-c70c58077b63
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 11.07.21 13:00
Summarize your bug I tried downloading Battlefront 2. My PC lost power mid download, when I rebooted it would not resume the download. So I uninstalled the files that were downloaded so far and began again. All went well, 100% of files downloaded. But now the game is not in my library and I have no way of launching it. It asks me to download it when I visit the game's pages even though I have the file locally.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Stop download of game by turning off PC. Try redownload the game and run it.
What happens when the bug occurs? Unable to launch game even though it is downloaded
What do you expect to see? Unable to launch game
I tried downloading Battlefront 2. My PC lost power mid download, when I rebooted it would not resume the download. So I uninstalled the files that were downloaded so far and began again. All went well, 100% of files downloaded. But now the game is not in my library and I have no way of launching it. It asks me to download it when I visit the game's pages even though I have the file locally.
