Forum Discussion

souravissme's avatar
souravissme
4 years ago
Solved

Unable to play purchased game. Getting Error Message "There was a slight hiccup"

I have valid EA account and purchased FIFA 22. It was working nice. But suddenly while trying to play the game, getting an error "This title may have been downloaded to your device by another user wh...
bug
mac
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago
    Hey all, if seeing this issue you can generally fix it by starting to download any free EA game such as Apex Legends. Once the download has started stop it and then try your other games.

    Darko
k4kau1f325ju's avatar
k4kau1f325ju
4 years ago

DirectX Diag attached. Login into EA through xbox and Game Pass 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @k4kau1f325ju can you try downloading APEX Legends and then try the download for BFV again?

    Also, I would need to see the full text file for the DxDiag.


    Darko

      • k4kau1f325ju's avatar
        k4kau1f325ju
        4 years ago

        Thanks Darko.. Started downloading APEX legends and all other EA games became available to play.. 

        All good - Now appreciate the assist.. Not sure what the issue was..

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,837 PostsLatest Activity: 2 hours ago