Unable to Purchase apex coins
I can’t purchase apex coins in EA App, as soon as I pay, I get an error
Forum Discussion
EA_QueenBee
Community Manager
Community Manager@jacobli0612,
Do you have any other payment methods you could try in case it's an issue with the specific one you're trying to use?
Do you have any other payment methods you could try in case it's an issue with the specific one you're trying to use?
The only feasible method of payment for me is PayPal, but because of the yellow pop-up window, I haven’t had a chance to purchase gold coins by PayPal.
- EA_QueenBee@jacobli0612,
Unfortunately we're not able to see the details of what's going wrong with your purchase here on the forums, but our live support team might be able to shed some light as to what's going wrong:
https://help.ea.com/en/contact-us/
Since you're trying to purchase via the EA app, they'll be able to see your transaction and should be able to see what exactly is going wrong on our end. Hopefully they'll be able to recommend a solution for you.Thank you for your answer and wish you all the best!
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