Forum Discussion
2 years ago
The only feasible method of payment for me is PayPal, but because of the yellow pop-up window, I haven’t had a chance to purchase gold coins by PayPal.
EA_QueenBee
Community Manager
2 years ago@jacobli0612,
Unfortunately we're not able to see the details of what's going wrong with your purchase here on the forums, but our live support team might be able to shed some light as to what's going wrong:
https://help.ea.com/en/contact-us/
Since you're trying to purchase via the EA app, they'll be able to see your transaction and should be able to see what exactly is going wrong on our end. Hopefully they'll be able to recommend a solution for you.
Unfortunately we're not able to see the details of what's going wrong with your purchase here on the forums, but our live support team might be able to shed some light as to what's going wrong:
https://help.ea.com/en/contact-us/
Since you're trying to purchase via the EA app, they'll be able to see your transaction and should be able to see what exactly is going wrong on our end. Hopefully they'll be able to recommend a solution for you.
- 2 years ago
Thank you for your answer and wish you all the best!