Forum Discussion

Ex0ticScarr's avatar
5 years ago

Unable to reinstall EA Desktop

I uninstalled EA desktop, and when I tried reinstalling it it said I already have EA desktop installed, but when I press launch it is unable to find the file.(Because I completely deleted all tracers of EA that I could find). 

Why is it saying I have EA desktop when I know I don't?

How can I trick the pc to just install EA desktop beta?

10 Replies

  • I have installed this app once before and cannot reinstall it after uninstalling it. It always shows that it is installed, but I have uninstalled it.

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Glad to hear it @Mandelyn, I was going to suggest a community solution by deleting some of the registry files, but I wanted to get some more information about how players are trying to uninstall EA Desktop. 

    It seems like a lot of players are just deleting some files and then run into this issue instead of using the Windows Uninstall option. I'm trying to see what players did first and the match it up with different solutions to see what works and what doesn't. 

    So if you could let me know how you uninstalled EA Desktop, then that would be great. 

  • Had the exact same issue alot of people here have had. Deleted registry files, all EA Desktop files (to include the hidden ones), nothing worked. Found this via quick google search!

    If you're on Windows, follow this link from Microsoft. Follow the steps to download their Install/Uninstall troubleshooter. Searches every single byte on your computer with any information related to EA Desktop, and force deletes it to include the EA Desktop Installer file. From there, re-download the EA Desktop Installer, and it should work!

    EDIT: My issue started with trying to use the Uninstall option through the Windows Add/Remove Programs function. Whenever I clicked "uninstall" on EA Desktop, nothing happened. Literally. Its like my computer ignored the command. Proceeded to delete all EA Desktop files I could find, didn't work. Deleted all registry files, didn't work. Saw in the forums to search for hidden files, nothing came up. It was as if my computer understood there was nothing EA Desktop related on my computer, but the Installer application for EA Desktop was still able to find something. Ran that program, and everything works perfect now!

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago
    @AyeSeals Glad to hear it!

    I also gave that suggestion in the other topic. Thanks for letting us know.
  • I can't use the normal uninstall method that comes with the software, and it doesn't work properly. So, I was forced to delete its entire folder, and then this problem occurred.

  • This can be work. This method is useful. Able to delete the remaining programs, and then can be reinstalled.

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Which method did you use to solve it @MiaoMiaoWater?

    I am also wondering why you weren't able to uninstall EA Desktop normally. How did you try to uninstall EA Desktop and did you receive an error message of any kind?

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