Community ManagerHi asgoodasiget,
Sorry to hear you're running into these issues.
EC:10701 is a communication error that is most likely caused by something local on your system or network. We have a list of potential troubleshooting steps here: https://help.ea.com/en/help/ea/ea-app/error-codes/.
Regarding:
the installer doesn't even ask if I want this terrible app to start automatically with Windows
This is a setting that you can change in the settings of the EA app. You do not have to boot Windows into safe mode to disable this.
Thank you for your reply, but perhaps I was not clear. So let me clarify, once more.
The app crashes my whole laptop. That means I never get the chance to open any settings to change whether it will start automatically with Windows or not. That's why I can only do it by booting in safe mode and disabling the automatic start from the task manager.
I am not sure that it crashes because of EC10701. In any case, an app is not supposed to crash *the whole OS* when it encounters an error, it can report the error and close, but alas... And I tried everything mentioned in that link, but I shouldn't have to disable any VPN adapters especially since I'm not actively using them.
So, is there anywhere I can send the logs for people to check what's going on?
