Forum Discussion
MajorTom61
3 months agoRising Rookie
Any updates on resolving my issue?
EA_LunardustCat
Community Manager
3 months agoHello, this appears to be related to a connection issue. Please clear the EA app cache through Help > App Recovery > Clear cache, then fully restart the EA app and the game. If it doesn't work, please follow our troubleshooting guide. Thanks!
- MajorTom613 months agoRising Rookie
Thanks but your suggestion does not work. I've even tried uninstalling the app (by administrator as well). I'm not running a VPN either. I've had this problem for a month now. I'm able to start and run the game within the app, only my status will not change from Invisible to Online (and it will not allow me to select Online either). We really need a fix for this issue. I've seen numerous posts with others having the same issue.