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muzombojr's avatar
muzombojr
4 years ago
Solved

We encountered a temporary issue with your payment provider

I'm trying to purchase FIFA 23 on both the EA app and the website and each time I get the error "We encountered a temporary issue with your payment provider. Select a different payment method, or try...
bug
mac
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    You need to select an issue also @muzombojr.


    Darko 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @muzombojr  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or call

Darko

muzombojr's avatar
muzombojr
4 years ago
@EA_Darko I don't have the options to begin a chat or call.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    What contact option do you have @muzombojr?


    Darko

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