Forum Discussion
EA_cuervo
Community Manager
2 years ago@Volcano97117 Did you unlink your Steam and EA account at some point or is there a chance that you have more than one account?
2 years ago
@EA_cuervo I did not unlick my steam account and I only have one ea account
- 2 years ago@Volcano97117 sorry unlink
- EA_cuervo2 years ago
Community Manager
@Volcano97117 I see you've been posting from two different accounts here on AHQ. Since you have more than one account, it's very likely that the game was purchased on a different account. The best course of action here would be to contact EA Help Support again, provide them with your email addresses, and get assistance finding the account where the game is.