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Volcano9771's avatar
Volcano9771
10 months ago

Why is F1 24 not appearing in my ea library but is in my steam library?

I bought F1 24 when it was in pre purchase stage from steam it worked fine until a few week later when I bought battlefield V and Battlefield 2042 F1 24 left my ea library for no reason and has been ...
bug
mac
pc
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago
@Volcano97117 Did you unlink your Steam and EA account at some point or is there a chance that you have more than one account?
Volcano97117's avatar
Volcano97117
9 months ago
@EA_cuervo I did not unlick my steam account and I only have one ea account
    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      9 months ago
      @Volcano97117 I see you've been posting from two different accounts here on AHQ. Since you have more than one account, it's very likely that the game was purchased on a different account. The best course of action here would be to contact EA Help Support again, provide them with your email addresses, and get assistance finding the account where the game is.

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