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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

[WORKAROUND] "An unknown error occurred" while downloading DLC on EA app for Mac

Hey everyone, We're aware of a problem with the EA app for Mac, which results in the 'Something went wrong. An unknown error occurred' error when trying to download and install Sim...
mac
technical issues
RadimGamer's avatar
RadimGamer
Seasoned Novice
2 years ago

Hi,

yesterday I got a window pop-up in Origin to migrate to EA App. After that The Sims 4 does not load and stuck at loading screen. I run my games from external HDD through Thunderbolt 4 which is worked always fine in Origin! 

I found out that after uninstallation of whole TS4 and packs and downloading it again, I can download and install base game to external HDD and it's working but when I try to download expansions, error message occurs in EA App. 

Thank you for fixing this! 

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@RadimGamer

I'm testing it now. I really hope this isn't an issue... ☹️

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