You are over your (totally not set up) limit, finish your gaming session or else

This nonsense is going on, keeps popping up every few minutes. Better yet, it pops up even AFTER exiting a game: I quit playing over an hour ago b ut didn't close EA app and this useless excuse for ana pp keeps telling me I am over my daily play limit. Well done EA, good job. Also, is there no official support at all on these forums? Because that is what I was looking for when your help hub directed me here.