Forum Discussion

adamuller's avatar
adamuller
3 years ago

You must be online when logging in for the first time.

Dear suupport , I am unable to log in after opening the EA app. I enter the correct email and the correct password and it always appears: You must be online when logging in for the first time. The o...
bug
mac
pc
gismi03's avatar
gismi03
3 years ago

I try to play my games and get this message "

You must be online when logging in for the first time." ... I am at a different location (on vacation for a week) and my computer did force some updates. I am not sure if one of these things caused the problem but I have no idea what to do. I can't get in at all to play games I PAID for.

  • NICOSHA02's avatar
    NICOSHA02
    Seasoned Newcomer
    3 years ago
    @gismi03 Guys, try logging in via the internet and then opening the app and trying to log in on there, whilst being online through the internet... it worked for me!

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